- DEFINITION OF TERMS
1.1.1. “Site Administration (hereinafter – Site Administration)” – employees authorized to manage the site, acting on behalf of the “lakta-service.com” site, who organize and (or) process personal data, and also determine the purposes of personal data processing, composition personal data to be processed, actions (operations) carried out with personal data.
1.1.2. “Personal data” is any information relating to a directly or indirectly identified or identified natural person (subject of personal data).
1.1.3. “Processing of personal data” – any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is mandatory for compliance by the Operator or another person who has access to personal data, the requirement not to allow their distribution without the consent of the subject of personal data or the presence of another legal basis.
1.1.5. “Site user (hereinafter User)” means a person who has access to the Site via the Internet and uses the Site.
1.1.6. “Cookies” are small pieces of data sent by the web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request every time it tries to open a page of the corresponding site.
1.1.7. An IP address is a unique network address of a node in a computer network built on the IP protocol.
- GENERAL PROVISIONS
2.4. The site administration does not verify the authenticity of personal data provided by the site user.
3.2.1. last name, first name, patronymic of the User;
3.2.2. the User’s contact phone number;
3.2.3. e-mail address (e-mail);
3.2.4. address of service provision;
3.2.5. the User’s place of residence.
3.3. The online store protects Data that is automatically transmitted when viewing advertising blocks and visiting pages on which the Google Analytics script is installed:
information from cookies;
the address of the page where the script is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may prevent access to parts of the site that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used for the purpose of identifying and solving technical problems, to control the legality of financial payments made.
- PURPOSES OF COLLECTION OF PERSONAL USER INFORMATION
4.1. The Site Administration may use the User’s personal data for the purpose of:
4.1.1. Identification of the User registered on the site for placing an order and (or) concluding a contract for the provision of services remotely from lakta-service.com.
4.1.2. Providing the User with access to personalized resources of the Site.
4.1.3. Establishing feedback with the User, including sending messages, requests related to the use of the Site, providing services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security and prevent fraud.
4.1.5. Confirmation of authenticity and completeness of personal data provided by the User.
4.1.6. Creating an account to make purchases, if the User has agreed to create an account.
4.1.7. Notification of the Site User about the status of the Order.
4.1.8. Processing and receiving payments, confirming tax or tax benefits, disputing a payment, determining the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Site.
4.1.10. Provision to the User, with his consent, of updates to the list of services, special offers, price information, newsletters and other information on behalf of the site or on behalf of the site’s partners.
4.1.11. Carrying out advertising activities with the consent of the User.
4.1.12. Providing the User with access to the sites or services of the site’s partners in order to receive updates and services.
- METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. The processing of the User’s personal data is carried out without a time limit in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the “lakta-service.com” Site .
5.3. The User’s personal data may be transferred to authorized Estonian state authorities only on the grounds and in the manner established by Estonian legislation.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
- OBLIGATIONS OF THE PARTIES
6.1. The user is obliged to:
6.1.1. Provide information about personal data necessary for using the Site.
6.1.2. Update and supplement the provided information about personal data in the event of a change in this information.
6.2. The site administration is obliged to:
6.2.3. Take precautionary measures to protect the confidentiality of the User’s personal data in accordance with the procedure that is usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data belonging to the relevant User from the moment of application or request by the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification in case of detection of unreliable personal data or illegal actions.
- RESPONSIBILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public property until its loss or disclosure.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.
- Resolution of disputes
8.1. Before applying to the court with a claim regarding disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim shall notify the applicant in writing within 30 calendar days from the date of receipt of the claim.
I claim about the results of the claim review.
8.3. In the event of failure to reach an agreement, the dispute will be referred to a judicial authority in accordance with the applicable laws of Estonia.
- ADDITIONAL TERMS